AI from the ground up: generative AI in practice
This session introduces the key concepts of artificial intelligence and shows how generative AI makes a real difference in everyday work.
From your first prompt to your own agent in Copilot Studio. Six live sessions with Microsoft technology experts, for anyone who wants to use AI thoughtfully in everyday work. No coding, no theory.
“Great tips, explained with passion and really clearly! Well-thought-out materials.”
“The training was superbly prepared content-wise. A huge wealth of knowledge and useful practices.”
“lots of solid knowledge”
“Very interesting lecture. I know what questions to take to IT at my company.”
“very good approach to running the training, mindful of people who aren’t technical”
“Great handling of the topic, interesting content and a super delivery style.”
The track took you step by step: from understanding what generative AI is, through hands-on use of Copilot for office work, all the way to building your own agent. Each session was 60 minutes live, with a demo built around a real-world scenario and a quiz on the topic.
Key concepts, the intuition behind the models, and where generative AI genuinely helps and where it gets things wrong.
Writing, analyzing, organizing information and producing first drafts, with Copilot and well-crafted prompts.
Recognizing model limitations, checking the output and protecting data: principles to put into practice right after the session.
Structuring instructions, sharpening the context, iterating on answers: from a vague request to a ready-to-use result.
Finding information, analyzing source materials, brief → outline → text: the whole craft, supported by AI.
In Copilot Studio, clicking instead of coding. Participants left the session with a working agent, ready for its first deployment.
Every session was recorded, and the recordings were available to participants throughout the edition. Today, the certificates you earned stay in the AI Heroes portal. Registration for this edition is closed.
This session introduces the key concepts of artificial intelligence and shows how generative AI makes a real difference in everyday work.
How Microsoft Copilot helps you write, analyze, organize information and prepare first drafts faster in typical office tasks.
A session on using AI sensibly: recognizing the limitations of models, checking results and keeping data secure in everyday work.
A hands-on session on giving AI better instructions, sharpening the context and improving the quality of answers step by step.
How AI supports finding information, analyzing materials and creating content, from the brief through the outline to the finished piece.
This session shows that you can quickly go from user to creator and build a simple agent in Copilot Studio, with no coding and no complicated deployment.
All sessions of the AI Fluency track took place during the 2026 edition. The certificates you earned stay in the AI Heroes portal.
Invited by the program organizers? Create your account in the portal
Outside the track curriculum, AI Heroes hosted additional sessions led by guests from GitHub and Microsoft. They weren’t required for the certificate, but they were a valuable extra.
Especially relevant to this track:
This was the broadest of the four pillars of AI Heroes, the entry point for anyone who had never used AI before or had only tried it now and then: professionals, students, teachers, public-sector staff and managers.
A digital certificate compliant with the European Digital Credentials for Learning (EDC) standard, bearing a qualified electronic seal (eIDAS). A full-fledged credential for your CV, LinkedIn profile and portfolio.
The “AI Fluency” track ended with the 2026 edition. We haven’t announced a date for the next one yet, but when it starts, we want you to be among the first to know.
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